Communication Discussion Questions Paper
8. You ask another nurse how to collect a laboratory specimen.
The nurse raises her eyebrows and asks, “Why don’t you figure
it out?” What would be the best response?
1. Say nothing and walk away. Find a different nurse to help
you.
2. “When you brush me off like that, it takes me even longer
to do my job.”
3. “Why do you always put me down like that?”
4. “I guess I just enjoy having you make fun of me.”
9. When the nurse takes the patient’s nursing history, he or
she sits:
1. Next to the patient.
2. 4 to 12 feet from the patient.
3. 18 inches to 4 feet from the patient.
4. 12 inches to 3 feet from the patient.
10. When working with an older adult, the nurse remembers to
avoid:
1. Touching the patient.
2. Allowing the patient to reminisce.
3. Shifting quickly from subject to subject.
4. Asking the patient how he or she feels.
11. The statement that best explains the role of collaboration
with others for the patient’s plan of care is which of the
following?
1. The professional nurse consults the health care provider for
direction in establishing goals for patients.
2. The professional nurse depends on the latest literature to
complete an excellent plan of care for patients.
3. The professional nurse works independently to plan and
deliver care and does not depend on other staff for
assistance.
4. The professional nurse works with colleagues and the
patient’s family to provide combined expertise in planning
care.
12. Identify behaviors that foster the development of trust. (Select
all that apply.)
1. Answer the call light promptly.
2. Call the patient by first name unless requested otherwise.
3. Do all the care as quickly as possible and leave the room so
the patient can rest.
4. Answer questions honestly.
5. Demonstrate competence when doing treatments.
13. A patient with limited English proficiency is going to be discharged on new medication. How does the nurse complete the
discharge teaching?
1. Uses a dictionary to give directions for medication
administration
2. Explains the directions to the patient’s 14-year-old
daughter
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