Order the patient care assignment

Order the patient care assignment
ou are the charge nurse responsible for the evening
shift. During rounds, you hear the patient care techni-
cian yelling loudly to a patient regarding his transfer
from the bed to chair. When entering the room, which
of the following is your best response?
a. “You need to speak to the patient quietly. You are
disturbing the patient.”
b. “Let me help you with your transfer technique.”
c. “When you are finished, be sure to apologize for
your rough demeanor.”
d. “When your patient is safe and comfortable, meet
me at the desk.”
2. The public health nurse is leaving the home of a young
mother who has a special needs baby. The neighbor
states, “How is she doing, since the baby’s father is no
help?” What is the nurse’s best response to the neighbor?
a. “New mothers need support.”
b. “The lack of a father is difficult.”
c. “How are you today?”
d. “It is a very sad situation.”
3. A 3-year-old child is being admitted to the medical divi-
sion for vomiting, diarrhea, and dehydration. During the
admission interview, the nurse should implement which
of the following communication techniques to elicit the
most information from the parents?
a. The use of statements that indicate the patient will
be all right
b. The use of questions that contain the word how
c. The use of a leading question and those involving
yes or no
d. The use of questions that direct comments to clarify
4. The nurse enters the patient’s room and examines the
patient’s IV fluids and cardiac monitor. The patient
states, “Well, I haven’t seen you before. Who are you?”
Which of the following is the nurse’s best response?
a. “I’m just the IV therapist checking your IV.”
b. “I’ve been transferred to this division and will be
caring for you.”
c. “I’m sorry, my name is John Smith. I’m responsible
for your IV.”
d. “My name is John Smith. I’ll be caring for you until
11 p.m.”
5. The nurse enters the room of a patient with cancer. He
is crying and states, “I feel so alone.” Of the following
statements, which is the most therapeutic?
a. The nurse stands at the patient’s bedside and states,
“I understand how you feel. My mother said the
same thing when she was ill.”
b. The nurse places a hand on the patient’s arm and
states, “You feel so alone.”
c. The nurse stands in the patient’s room and asks,
“Why do you feel so alone? Your wife has been
here every day.”
d. The nurse holds the patient’s hand and asks, “What
makes you feel so alone?”